Welcome to Blooming Lilyz FAQ Page!
Thank you for visiting Blooming Lilyz, Tucson’s premier destination for stunning floral wall designs and decor. Below are some frequently asked questions that might help you with your queries. If you have any other questions, please feel free to contact us at lcastro@bloominglilyz.com.
General Questions
Q: What services do you offer?
A: Blooming Lilyz specializes in creating custom floral walls for various events, including weddings, corporate events, birthday parties, and more. We also offer rental services for our floral walls.
Q: Where are you located?
A: We are based in Tucson, Arizona, and serve the surrounding areas.
Q: How can I contact you?
A: You can contact us via email at lcastro@bloominglilyz.com. We are always here to assist you with any queries or to discuss your event needs.
Rental Inclusions & Setup
Q: What is included with my rental?
A: Your rental includes 8 hours of event time, setup, breakdown, and delivery (free within a 30-mile radius of Tucson, AZ).
Q: When do you set up?
A: We will arrive at the event location approximately one to three hours before the scheduled rental start time to set up.
Q: Do you use fresh flowers for your walls?
A: We use faux premium silk for our flowers and foliage. This is a more cost-efficient option compared to fresh flowers. Our silk flowers are made with premium, high-quality materials, and you’d be surprised they’re not real.
Q: Are there any extra things I should know?
A: We need a space of 10ft x 10ft (and 10ft in height) to set up your flower wall. Please ensure the ground is level (either indoors or outdoors). Once installed, the backdrop cannot be moved. The client must provide free or pre-paid parking for the time of delivery/installation and the time of pick-up/breakdown.
Delivery & Costs
Q: Is delivery free?
A: Yes, we offer free delivery within a 30-mile radius of Tucson, AZ. There will be an additional delivery fee for locations further away.
Q: What’s the cost for further deliveries?
A: When you request a quote, please include the event location, and we’ll calculate the additional cost per mile.
Q: Are you running any promotions?
A: Promotions and specials pop up every now and then, so be sure to follow us on Instagram (@bloominglilyztucaz) to stay up to date.
Booking & Policies
Q: How do I reserve my date?
A: A signed rental agreement along with a 50% non-refundable deposit of your invoice is required for us to save your date. The remaining balance is due at least 3 days prior to your event date.
Q: Do you require a deposit?
A: Yes, to save your date, time, and wall selection, a 50% non-refundable deposit is required.
Q: Are you fully licensed and insured?
A: Yes, absolutely. We are a fully licensed and insured business!
Q: What is your cancellation policy?
A: Since we are a boutique company, we only accept 1-3 events per day. Once the rental agreement is signed and your event date is reserved, we decline further requests from potential clients for your date and time. This is why we require a 50% non-refundable deposit. Cancellations made more than 14 days prior to your event will receive a full refund, minus the 50% deposit. If cancellations are made less than 14 days before the event, you are responsible for paying the full invoice price.
Customization
Q: Do you make custom walls?
A: Yes, we do offer custom flower wall orders. Please contact us to discuss your specific requirements and design preferences.
Still have questions?
Feel free to reach out to us at lcastro@bloominglilyz.com. We’re here to help make your event beautiful and memorable with our stunning floral walls.
Thank you for choosing Blooming Lilyz. We look forward to working with you!